1.1 Type of personal information

Personal information means any information which relates to you or any other third party related to you which was collected or provided to TENGGOL for the purposes stated in Section 2 below. We process your personally identifiable information which may include your name, NRIC number, contact details, financial and banking account details, information regarding your family, relatives or third party that you provide to us, your preferences in relation to products and services you purchase from us, CCTV/security recordings and location tracking/GPS information.

1.2 Source of personal information

Customer or potential customer: TENGGOL collects your personal information directly from you or indirectly from your legal representatives, agents (e.g., travel agents) and/or employer when you, your legal representatives, agents and/or employers send us completed enquiry, application and/or registration forms via various means, including online and physical hardcopies at public venues or in any of our premises. Your personal information may also be collected from cookies through the use of our website. Vendor, supplier, tenant or service provider: TENGGOL collects your personal information directly from you or indirectly from your employer or credit reference agencies when tendering for projects, when you send us completed enquiry and/or credit application forms via various means, including online and physical hardcopies. Your personal information may also be collected from cookies through the use of our website.

1.3 Obligatory personal information

All information requested for in the relevant forms is obligatory to be provided by you unless stated otherwise. Should you fail to provide the obligatory information, we would be unable to process your request and/or provide you with relevant services.

Customer or potential customer: Your personal information is collected and further processed by TENGGOL as required or permitted by law and to give effect to your requested commercial transaction, including the following:




Vendor, supplier, tenant or service provider: Your personal information is collected and further processed by Sunway as required or permitted by law and to give effect to your requested commercial transaction, including the following:
to process your requested services;
to process your credit account application;
to assess your credit worthiness;
to administer and give effect to your commercial transaction (tender award, contract for service, tenancy agreement);
to process any payments related to your commercial transaction;
for insurance purposes;
for internal investigations, audit or security purposes;
to comply with Sunway’s legal and regulatory obligations in the conduct of its business;
to contact you regarding products, services, upcoming events, promotions, advertising, marketing and commercial materials which we feel may interest you;
to ensure that the content from our website is presented in the most effective manner for you and for your computer and/or device;
for Sunway’s internal records management, customer relations events and activities, and customer loyalty reward programme.
*Where you have indicated your consent to receiving marketing or promotional updates from PEMSB, you may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in PEMSB’s email blasts or you may contact PEMSB at the details provided in Section (6) below.

Data Analytics Processing

PEMSB would like to share and consolidate your data into a single platform to be shared across the P-Excell Managemnet Sdn. Bhd. We will use and share your data for analytics and measurement purposes to understand how our products and services are used, to help improve the products and services we offer, to provide you with more personalised products and services, and provide a more seamless customer experience. For example, we analyse data about your choices and preferences in relation to the products and services you purchase from us to send you targeted advertisements and promotional materials. We also process data about the ads you interact with to help us and advertisers understand the performance of various ad campaigns.