Frequently Asked Questions

Where is Viking Scuba Tenggol & how do I get there?

We are located at Permata Resort in Dungun (mainland), along the main beach road (Jalan Pantai Teluk Lipat). Waze or google ‘Viking Scuba Tenggol’.

What does ‘day trip’ mean?

We depart Dungun in the morning, do 3 dives at/around Tenggol Island including lunch and head back to Dungun in the evening.

What’s the itinerary like?

7.15am : sign up (unless you arrive 1 day earlier, before 6pm)
7.45am onwards : pick up to Aking Jetty Gate 3 in batches
8.30 – 9.00am : boat departs to the first dive site 1st dive → surface interval → 2nd dive → lunch & surface interval → 3rd dive
4.00pm : arrive at A’king Jetty Gate 3
(Note: time above are estimates and depends on arrival time of customers/sea conditions/dive time/etc.)

Where and what time do we meet?

Viking Scuba Tenggol (see point 1) at 715am (see point 3).

Do we stop on the island?

No. All surface intervals and lunch are on the dive boat. We have a toilet onboard so in case of an emergency, you may release your liquid/solids onboard.

Does the day trip / fun dive package include equipment rental?

No. Please ask us for our equipment rental rates.

Does the day trip / fun dive package include boat transfers?

Yes

What is the guide to fun diver ratio?

1 to 6

Any discounts?

Yes, if you have done any PADI course(s) with Viking Scuba.
Yes, if you have dived with us for more than 3 times in a year.
Yes, for groups of 10 divers or more.
Yes, at the Malaysian International Dive Expo (MIDE).

How do I make a booking?

Whatsapp +6011 2629 7079 or +6019 655 5412 with the following details: Name, mobile number, email address, no. of divers, day trip or package type, diving date(s), check in & check out dates, any rental gear needed.

Do I have to pay a deposit?

Yes, a 50% deposit is required to secure your booking within 3 days. After 3 days, we will re-open your slot(s) to others. Deposit is non-refundable and non-transferable to other date(s).

When do I have to make the final payment?

Final payment is due 3 days prior to your arrival. Final payment is non-refundable & non-transferable to other date(s).

How many days in advance do I have to book?

1 day before, latest by 6pm. The earlier the better.

Does the price include breakfast, lunch & dinner?

Price includes lunch onboard the dive boat. Breakfast & dinner will be on your own.

What do I do if I have any special dietary requirements or allergies?

Let us know in advance.

Can a non-diver go on the boat?

Yes, if the boat is not full for RM 100/day including lunch.

What do I have to bring on the boat?

Your personal needs such as coral safe sunscreen/medications/etc. Please do NOT bring any cash or valuable items onboard.

What is the difference between a double and twin room?

Double = 1 queen sized bed (RM 110 per night per room) Twin = 2 single beds (RM 130 per night per room)